Telephonic health coach providing chronic disease management for diverse population - RN Care Manager ActiveHealth Management Employee Review

Long hours on the phone; need to be very organized and good at time management. Sometimes feel that management is more reactive than proactive with staffing provision. Often felt like AHM was the "evil stepchild" of Aetna - rarely did AHM employees get recognition for work done (awards etc). I participated in a Kaizen event and few if any of the recommendations we provided were even followed up on.