1.0
Sep 7, 2014
Current employee, more than 3 years
Chantilly, VA
Recommend
CEO approval
Business Outlook
Pros
possible to work from home, the work itself if not difficult, great co-workers
Cons
Lots of promises that will not be kept. Atmosphere of fear. The Aetna Way is touted but never gets beyond words on paper. Work Force Management will be spying on your bathroom time and you will be penalized for taking too long. Salaries and benefits are nothing to shout about. Management spends a lot of time in meetings but are ineffectual at best. Work process that is duplicative and time consuming. Quantity of calls is revered over quality. No room for advancement if you were foolish enough to consider it.