Good opportunities overshadowed by poor leadership - Tech Support Manager Acuity Inc. Employee Review

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunities and people in support.

Cons

Leadership was awful at understanding the business and an entire org blew up because of it.

Explore other reviews about Acuity Inc.

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The flexibility and the unlimited PTO

Cons

Maybe the pay is a little low

2.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Fully remote, collaboration is excellent with Sales and Engineering teams. Nice people.

Cons

Onboarding was awful. Tend to turnover people frequently, always around April and October, which coincides with their fiscal year. HR people are never the same for very long. Medical benefits are ok. Questionable ethics in the Legal & Compliance Dept of all places. It's evidenced with all the legal counsel they have hired, there are more of them than there are customer service people it seems. It pays the bills, but it's not a job one should count on for long term. It seems the strategy is hire with high pay, but let go within a year. Seen it happen to many people.

See reviews by: Helpful|Rating|Date|All