CFE's struggles start from the top. - Back Office Position Addition Financial Employee Review

1.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great pay. Free gym to use at Lake Mary location. Some management and employees are passionate and were a joy to work with.

Cons

Company is more focused on bringing in more revenue than focused on their own members. Employees are only rewarded when they bring in money or have saved the company money in some way. If your job does not involve one of these two tasks, you will never be recognized. The issue with CFE is the management- starting from the top. Upper executives put extreme pressure on the management team they are over. Most are cocky and unprofessional and have no idea what is really going on in the company. This causes back office and branch management to put the same pressure on back office and branch employees. Managers did tell our department more than one occasion that they were sorry so much was required of us and also apologized for not being able to recognize our work, but that they had the same issue and pressures from their management. Most management had zero leadership skills. They do not lead from example. Most management admittedly did not even know how to perform their department's job duties and then would once a year harshly critique their performance. Receiving feedback on your job duties only once a year when it was time to determine your raise is not acceptable. I made a mistake when I worked for CFE. I completely burned myself out giving every second and ounce to the company. I skipped breaks, stayed late, did more than my job title required, and did all my work plus more. My critique when I quit the company was that I did too much. I was honestly marked down on my review for doing too much. This kept me from a raise after killing myself for the year. Quitting CFE was the best professional move I had ever made. When I was hired in, employees told me to CYA. That advice was so valuable. Save every email. Get everything in writing. At CFE, a conversation that wasn't recorded didn't happen. Management and employees can and will play ignorant to get out of any situation. HR at CFE is not your friend. They are there to protect the company not the employees. They have absolutely no interest in the employees. Also, HR does not negotiate enough with insurance companies. Insurance costs went up every year. HR will also hound you constantly if you don't join into health insurance or retirement planning. CFE does not fire employees. They simply bully and devalue employees until they quit. Overall, CFE is just such a shame. There is so much potential and so many good employees (if they haven't quit already) that could make the company a great place to work.

Explore other reviews about Addition Financial

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with the entire department and understood how everyone collaborated. Met the other interns in different departments. Good management overall.

Cons

No other interns in that department to share the experience.

avatar
Addition Financial Response
3mo
Thank you for your feedback. We’re glad to hear you’ve had a positive experience as an intern with the Loan Sales and Servicing team.
1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive coworkers who made the work environment more enjoyable. - Opportunities for continuous education and professional development.

Cons

- Compensation did not align with workload, with minimal raises and limited financial recognition for tenure. - Executive leadership often appeared disconnected from frontline operations. Interactions with staff were frequently perceived as dismissive or condescending. (Shirley Shoemaker & Kevin Dougherty) - Policies were enforced inconsistently, sometimes undermining employees in front of members. - PTO was restricted during holidays for most staff, while leadership had greater flexibility. - Employee feedback was not always received openly, with some actions creating a perception of retaliation. Often by “promoting” individuals to branches on the opposite side of town. - Pressure to meet sales goals conflicted with the company’s “members first” messaging. - Employees were strongly encouraged to participate in “best of” voting, raising concerns about authenticity. - Safety concerns were not always handled with urgency. In one instance, after being threatened by a customer and contacting the risk team, the response was minimal, which left me feeling unsupported.

avatar
Addition Financial Response
3mo
We appreciate your feedback and your long tenure with the organization. It’s good to hear you valued certain aspects of your experience, including collaboration and growth opportunities. We also recognize your concerns and remain focused on strengthening leadership engagement, consistency, and overall employee experience across the organization.
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