TELLER - Msr Addition Financial Employee Review

2.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Great with product knowledge. They strive for exceptional service. Invest in providing training for costumer service

Cons

Unfair when it comes to promoting.Promotion is based on who likes you or who you are friends with, not work ethics or production. Especially when it comes to African Americans they are constantly overlooked and not treated fairly. CFE has over 450 employees and on two branch managers are African Americans and one as st branch manager. She has applied so many times and have been declined . Modern day slave masters. They also force their employees to vote for them.

Explore other reviews about Addition Financial

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked with the entire department and understood how everyone collaborated. Met the other interns in different departments. Good management overall.

Cons

No other interns in that department to share the experience.

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Addition Financial Response
3mo
Thank you for your feedback. We’re glad to hear you’ve had a positive experience as an intern with the Loan Sales and Servicing team.
1.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

- Supportive coworkers who made the work environment more enjoyable. - Opportunities for continuous education and professional development.

Cons

- Compensation did not align with workload, with minimal raises and limited financial recognition for tenure. - Executive leadership often appeared disconnected from frontline operations. Interactions with staff were frequently perceived as dismissive or condescending. (Shirley Shoemaker & Kevin Dougherty) - Policies were enforced inconsistently, sometimes undermining employees in front of members. - PTO was restricted during holidays for most staff, while leadership had greater flexibility. - Employee feedback was not always received openly, with some actions creating a perception of retaliation. Often by “promoting” individuals to branches on the opposite side of town. - Pressure to meet sales goals conflicted with the company’s “members first” messaging. - Employees were strongly encouraged to participate in “best of” voting, raising concerns about authenticity. - Safety concerns were not always handled with urgency. In one instance, after being threatened by a customer and contacting the risk team, the response was minimal, which left me feeling unsupported.

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Addition Financial Response
3mo
We appreciate your feedback and your long tenure with the organization. It’s good to hear you valued certain aspects of your experience, including collaboration and growth opportunities. We also recognize your concerns and remain focused on strengthening leadership engagement, consistency, and overall employee experience across the organization.
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