Direct caregiver - Anonymous employee Addus HomeCare Employee Review

1.0
Dec 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved helping the clients.

Cons

The staff was very, very unorganized. Doesn't like to pay for mileage, send the caregivers out to very unsafe environments. If reported to someone in the office in confidentiality, it has some way been reported back to the client. Doesn't have a stable enough schedule for the caregivers. (2 hrs. across town and another 2hrs. somewhere else) Not properly communicating about the clients care needs. Having caregivers assist in non-medical situations. Have caregivers work 7 days for less than 25hrs. No holiday pay, no overtime pay, no breaks. No incentives...

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5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

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