Wages go missing, incompetent staff/supervisors - Home Care Aide Addus HomeCare Employee Review

1.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

If you are absolutely desperate and about to become homeless, that might be a reason to try to work for Addus

Cons

Wages go missing regularly. When questions arise the person you are trying to reach is either "on vacation" or "sick". Messages are never returned. The office staff will send you to corporate, and corporate will send you right back to office or ignore you. Office staff is downright incompetent. They'll send you a paperwork submission schedule with deadlines, then change the schedule without notifying you and then delay your pay because "you were late submitting your paperwork". It's always the worker's fault. If your pay does not come it's always "our computer was down" and the ubiquitous "sorry for the inconvenience". This is a near-minimum wage job and people rely on being paid on time, but Addus doesn't care. They are absolutely unconcerned about when their worker gets paid, yet they demand strict adherence to their schedules, which they'll change without notice. They demand you attend "paid in-service" hours on weekends, but you will only receive minimum wage for those hours, not your rate and they do not pay for training at all. Overall, this company is ripping off the working people any way it can.

Explore other reviews about Addus HomeCare

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pick the times I want

Cons

There are no cons that i have experienced

3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is mission-driven and focused on supporting vulnerable populations, which gives the work meaning and purpose. It offers stability in a high-demand field and emphasizes training and re-education to support employee growth and retention. Branches are given flexibility to adapt processes locally, and many team members demonstrate strong compassion, teamwork, and commitment to clients.

Cons

There can be a disconnect between corporate policy and frontline realities, with inconsistent enforcement that increases strain on branch staff. A heavy reliance on repeated re-education can weaken accountability and affect morale, while centralized decision-making limits the value of branch-level expertise. Broad role expectations and limited advancement pathways can contribute to burnout for high-performing employees.

See reviews by: Helpful|Rating|Date|All