Executive Management Disconnected From Reality - Anonymous employee Advance America Employee Review

The success of any business is contingent upon front-line team members and leadership (i.e., CSRs, MGRs) possessing the right skill set and business acumen required to get the desired results. At Advance America the majority of front line personnel neither have the acumen or skill set required to be successful resulting in high turnover and/or field members feeling overwhelmed. Unfortunately the concern for hitting short-term goals and objectives are more important than building the right team for long term goal achievements.