Lots of drama and B.S. - Customer Service Representative Advance America Employee Review

2.0
Sep 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Easy work, most customers are pretty nice, not a lot of people working in the same center, Never work Sunday's

Cons

Work late every night, work on Saturday's, Expect you to pick up the slack when the manager cannot perform her duties, offer no benefits or vacation for part-time employees, You work just as hard as everyone else for the bonuses offered, but forget about it if you are part time. Only offer one opportunity per year for raises.

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Advance America Response
12y
Thank you for your feedback. We often hear our team members express one of the top reasons they enjoy Advance America is the ability to help our customers. We have great customers and we're glad we can bet there when they need us. While we currently reserve benefits and vacation to full time employees, we understand our part time roles offer great flexibility for individuals interested in broad work-life-balance, supplementing their income, or gaining experience to kick-start their career.

Explore other reviews about Advance America

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training and leadership courses online. Easy job. Easy to promote if you put in the effort and not just go for a paycheck. Bonuses are a plus

Cons

You mostly work by your self. Some zoom meeting which makes it boring.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work great people.

Cons

To many new items going out at the same time.

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