Invironment of training practices! - Customer Service Representative Advance America Employee Review

The learning atmosphere in which you are reading modules on computer and being tested after is filled with music, singing loudly, joking and laughing phone's ringing etc... one has a difficult time being able to concentrate and retain and therefore establish a solid foundation in which to excel! Very unprofessional atmosphere, where providing an easy going atmosphere is commendable it needs to be dialed back! At least for the initial training a more private/quiet setting in which to learn is most definitely needed in order to obtain real success!