Job Title Debacle - Customer Service Manager (CSM) Advance America Employee Review

Thank you for your feedback. We are concerned to hear about the issues you have with your manager/management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” Therefore, it is concerning to hear that you feel that your manager/management team does not follow our Unifying Beliefs. Other than letting us know through this platform, there are other ways to share your issue so that we can address them, especially if your concerns are about a particular individual. Please reach out to the HR Employee Relations team to report your concerns or go up your chain of command to report your concerns. You can remain anonymous if that makes you more comfortable. You can reach the Employee Relations team at 1-888-801-7533. Thank you.