Boring days - Customer Service Manager (CSM) Advance America Employee Review

4.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Salary is good. Vacation time is alright

Cons

When your in a store alone it's makes the days go by so slow. Micromanagement is here. Your boss will give you the silent treatment when you do something wrong. No communication. There is no room for growth here also.

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Advance America Response
3y
Thank you for your feedback. We are concerned to hear about the issues you have with your manager/management team. Part of Advance America’s Unifying Beliefs is “We respect our colleagues, our customers, and our communities.” Therefore, it is concerning to hear that you feel that your manager/management team does not follow our Unifying Beliefs. Other than letting us know through this platform, there are other ways to share your issue so that we can address them, especially if your concerns are about a particular individual. Please reach out to the HR Employee Relations team to report your concerns or go up your chain of command to report your concerns. You can remain anonymous if that makes you more comfortable. You can reach the Employee Relations team at 1-888-801-7533. Thank you.

Explore other reviews about Advance America

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great training and leadership courses online. Easy job. Easy to promote if you put in the effort and not just go for a paycheck. Bonuses are a plus

Cons

You mostly work by your self. Some zoom meeting which makes it boring.

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work great people.

Cons

To many new items going out at the same time.

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