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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Customer Service Representative - Customer Service Representative Collections Advanced Call Center Technologies Employee Review

      2.0
      Dec 3, 2016
      Customer service representative collections
      Recommend
      CEO approval
      Business Outlook

      Pros

      The bonuses are good and it's not hard to bonus if you don't miss any days. The Bayview project is Monday through Friday, Weekends and Holidays off

      Cons

      The training sucks for the Bayview Project. I learned more about vegetarian food than I did my actual job. The turn over rate is horrible because of this. They just throw the new hires on the floor with no real training.

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      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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