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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Not worth it - Anonymous employee Advanced Call Center Technologies Employee Review

      1.0
      Feb 11, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      All of the employees were nice VTO and PTO on slow days Decent training program

      Cons

      Poor management Lack of leadership Supervisors played favorites Expected to work when sick, even if you had to have a trashcan beside your desk to be sick in.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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