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Advanced Call Center Technologies

Engaged Employer

Do NOT work here! - Cenlar Agent Advanced Call Center Technologies Employee Review

1.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Only pro I can think of is the paid training.

Cons

Where do I start? This place is GHETTO. Literally the worst company I have ever worked for. The management is extremely unorganized and they don't care about their agents because of how much turnover there is. This is the last stop for most employees who are in dire need of a job. You get paid $10.50 an hour so you get what you pay for. The environment is like high school. There's a fight everyday, verbal and physical, and they just let them come back because they need the bodies. Most (not all) of the instructors are awful and ghetto as well. Save yourself the time and work literally anywhere else if you have options.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

Cons

Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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