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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      The best thing about this job is the people you work with - Agent Advanced Call Center Technologies Employee Review

      3.0
      Jun 13, 2017
      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      As stated in the title, you will work with good people, for the most part. There are always exceptions to this rule. You will have decent benefits here as well.

      Cons

      In a word: nepotism. They like to play favorites here. Not so much from the supervisors themselves as ops managers. Mine in particular was horrible about this

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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