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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Fraud Inbound Call Agent - Anonymous employee Advanced Call Center Technologies Employee Review

      2.0
      Jul 24, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good training in tools used to handle calls. many shifts available

      Cons

      minimum wage for such a responsible position (handling people's credit card accounts). 80-90 % turnover in employees each year due to low wages and hiring so many people as a first job.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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