Worst Place to Work - Customer Service Representative Advanced Call Center Technologies Employee Review

There is a lot of politics in the call center, if they like you, you can advance to other areas. If they don't like you doesn't matter how hard you work or how good you are you won't advance. The Restrooms are constantly closed due to plumbing issues and most of the times very nasty. Very stressful, they keep changing policy without informing reps, they also change schedules without informing you. Most of the supervisors don't care about helping you, at times there isn't a supervisor on the floor to help or to get their authorization to do an adjustment if one is needed. They will make things up to fire you and then deny you unemployment which in turn you will have to file an appeal. They hire anyone that walks in the door. Training is basic at best.