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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Okay at first - Customer Service Supervisor Advanced Call Center Technologies Employee Review

      1.0
      Apr 7, 2019
      Customer service supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are the only thing that’s right about this place. And I can’t really explain too much on those because I didn’t use them.

      Cons

      Breaks, hours, shifts, the environment. So hectic everyone has favorites and if you’re not one of the chosen ones you will get messed over in the end. And for the salary and the hours it is most definitely not worth all the stress this job puts you through. The calls aren’t bad at all, the environment is trash.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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