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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      ACT Sales Representative - Sale Representative Advanced Call Center Technologies Employee Review

      3.0
      May 11, 2020
      Sale representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give you bonus, and usually give you all the hours you want.

      Cons

      The environment was in a large but closed space with no windows.

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      Advanced Call Center Technologies Response
      6y
      Thank you for providing your experience with us! We would like to know more about your time here at ACT and how we can earn a 5 star review from you in the future. May we ask you to share more about your experience via email to marketing@acttoday.com.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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