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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      VERY UNORGANIZED - Customer Service Representative (CSR) Advanced Call Center Technologies Employee Review

      1.0
      Mar 22, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Equipment provided Training and work schedule were perfect

      Cons

      Very unorganized place Equipment doesn’t always work Your training is hindered when you can’t utilize the equipment If they can’t fix equipment issue or resolve it they terminate you and just say they understand and apologize Had some very rude trainers at certain times but not too bad

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Customer Service Representative (CSR) reviewsAdvanced Call Center Technologies review