employer cover photo
employer logo
employer logo

Advanced Call Center Technologies

Engaged Employer

Laid back environment, but stressful at times. - Customer Service Representative In the AT&T Department Advanced Call Center Technologies Employee Review

4.0
Jan 28, 2015
Recommend
CEO approval
Business Outlook

Pros

The laid-back environment, a wide variety of different kinds of people to work with. I thought it was nice to work in such a diverse environment and so many different walks of life. if you get lucky enough to get a good supervisor then you will love your job.

Cons

I started off working there with a supervisor that was very helpful and understanding.. She was awesome and made me look forward to going into work everyday... during that time I was one of the top sales agents on the floor.. unfortunately she had to leave to move on to a better career and I had to move to another team with a new supervisor.. the new supervisor was extremely rude had no work ethic and did not like to helping his Team when you needed assistance with a customer on the phone.. it was extremely frustrating at times especially when you needed the help and wanted to make sure you're customer was satisfied but instead of getting help my new supervisor was extremely rude and was not easy to work with.. eventually because of the bad team work my job performance went down drastically and I ended up having to leave.

Explore other reviews about Advanced Call Center Technologies

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Best place to work with the I.T Helpdesk Team.

Cons

Teamwork played a big role in the I.T Dept.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid breaks and weekends off are the only pros

Cons

Quite literally everything. Management, and the thousands of unethical business practices they have. Lots of sketchy people who work there

See reviews by: Helpful|Rating|Date|All