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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Find Another Line of Employment - Customer Care Representative Advanced Call Center Technologies Employee Review

      2.0
      Aug 3, 2022
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, paid vacation, decent health benefits

      Cons

      This place will hold whatever earned money you’ve made off calls back. I, and multiple others have earned the bare minimum off of commission of sales and VOC scores. They will come up with a excuse and say whatever they can to screw you out of your earned bonuses. Find another line of employment, this place isn’t worth your emotional health and the drama of your management.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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