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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Trainers - Customer Service Representative (CSR) Advanced Call Center Technologies Employee Review

      2.0
      Apr 14, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good for the area and it was work from home

      Cons

      The training process was terrible. It's very dependent on the trainer you get. The initial one I got was amazing and then the one other one made me want to quit

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Customer Service Representative (CSR) reviewsAdvanced Call Center Technologies review