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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      This job doesn't care about anything going on in your life. - Customer Service Representative (CSR) Advanced Call Center Technologies Employee Review

      1.0
      Jun 5, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very "nice" during your training They'll feed you pizza on Friday One of the owners will come by and meet your group during training (but not care about your opinion) They'll raffle gift cards for attendance (but you may or may not receive them, most of us didn't)

      Cons

      HR takes WEEKS to fix any issues with your pay (terrible if this is your only source of income) Only full time positions available Extremely minimal training (sink or swim mentality) Rude managers HR has also been known to lose important documents such as copies of peoples IDs and social security numbers Your managers won't be able to help you most of the time because they will promote anyone who asks regardless of how well they are informed on their jobs.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Customer Service Representative (CSR) reviewsAdvanced Call Center Technologies review