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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Care for your employees and stop screwing around. - Phone Agent Advanced Call Center Technologies Employee Review

      2.0
      Sep 8, 2023
      Phone agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed the supvisors and other agents.

      Cons

      They will screw you over. Higher management doesn't care for the lower agents. If you go for a higher position there is no raise. It is "volunteer position".

      avatar
      Advanced Call Center Technologies Response
      2y
      We are sorry to hear about your experience. We take all feedback seriously as we are always looking for ways we can better serve both our employee owners and customers. Thank you again.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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