Advanced Call Center Technologies

Don't believe the bs - Operations Supervisor Advanced Call Center Technologies Employee Review

1.0

Nov 6, 2023

Recommend

CEO approval

Business Outlook

Pros

I was hired to be a remote leader but denied full access of my job duties because once again an ancient leader said we had to come to office. Of course it's somebody who doesn't know this market. After 2020 you still want to bring this mentality to Oklahoma. How embarrassing for a company. You will still experience turnover because this is not a typical ACT MARKET. PLEASE LEARN

Cons

Protocol is out the window. Instead of protecting ACT employees the client was allowed to continue to berate us regardless. Even though their leadership sent mixed messages. ACT allowed it. Employee owned that's a lie. Still generational leaders have jobs. It's not ok for some leadership to play video games with the client after hours. Yes ACT ALLOWED THIS TO HAPPEN. OH COURSE THE RECENTLY PROMOTED WON'T SHRE THAT....☹️☹️☹️☺️

Advanced Call Center Technologies Response

Hi there, we are sorry to hear about your experience and appreciate you providing your honest feedback. We value your feedback and would like to know more about the situation and how we might be able to help. Please feel free to email us at employeexperience@acttoday.com

Don't believe the bs - Operations Supervisor Advanced Call Center Technologies Employee Review

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