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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Decent place to work - Customer Service Representative Advanced Call Center Technologies Employee Review

      2.0
      Dec 26, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work, decent training major holidays off , paid time off , pto

      Cons

      They say you will get a bonus but say they never heard or known about a bonus. Opps managers do not care about their employees. Very rude attitudes. They harass workers and never get the lunch room supply up. Lack having work every day.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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