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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Awful - Quality Analyst Advanced Call Center Technologies Employee Review

      2.0
      Jan 8, 2024
      Quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, work from home, and that's about it

      Cons

      Everything other than the pay and the ability to work from home. The managers suck and I don't know how they got promoted, the higher ups lie and manipulate people.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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