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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      DO NOT EXPECT MUCH! - Customer Service (CSR) Advanced Call Center Technologies Employee Review

      1.0
      Feb 1, 2024
      Customer service (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      My old supervisor was amazing.

      Cons

      They will change your position with no notice and any promotions within that project will not transfer to the new department. The managers are unorganized. No leadership. 3 year waiting list for first shift. Does not work with disabilities of any kind. Physically and especially mental.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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