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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Good pay, contract work - Customer Service Agent Advanced Call Center Technologies Employee Review

      3.0
      Feb 19, 2024
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The starting pay is great for the area that I am located in. They offer full time jobs and if your project ends, they will provide you with another project to transfer to.

      Cons

      This is contract work, so projects tend to end. You may be moved around quite a bit.

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      Advanced Call Center Technologies Response
      2y
      Thank you for taking the team to leave us a review! Every bit of feedback helps, thank you!

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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