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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Employer of Choice - Anonymous employee Advanced Call Center Technologies Employee Review

      5.0
      Mar 1, 2024
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since starting here almost 5 years ago, ACT has made so many incredible changes to make this company the employer of choice in ALL locations. Consistently adding new benefits, like daily pay and being employee owned is just the tip of the iceberg. Really excited to continue to watch the growth!

      Cons

      No cons for the company.

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      Advanced Call Center Technologies Response
      2y
      Reviews like these make our day! Thank you for sharing your experience and for taking the time to leave such an encouraging review. We are so grateful to have you on #TeamACT!

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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