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      Advanced Call Center Technologies

      Engaged Employer

      Advanced Call Center Technologies reviews

      Hard but a stable place to work - Card Fraud Specialist Advanced Call Center Technologies Employee Review

      3.0
      May 16, 2024
      Card fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a stable work environment and it has some good bonuses and pay.

      Cons

      Management doesn't like if you take any sick days and will call you multiple times if you call out sick throughout the day to try and get you to come in.

      Explore other reviews about Advanced Call Center Technologies

      5.0
      Feb 9, 2026
      It helpdesk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best place to work with the I.T Helpdesk Team.

      Cons

      Teamwork played a big role in the I.T Dept.

      1.0
      Jul 12, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Decent benefits. Good PTO policy. Employee-owned company.

      Cons

      Training is woefully inadequate. Advancement is inconsistent, and it is extremely common for high-performing employees to be promoted and then subsequently demoted through no fault of their own, due to internal restructuring (loss of a contract, offshoring, outsourcing, ETC). This has a devastating impact on morale, and management does not seem to care.

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      Advanced Call Center Technologies reviewsAdvanced Call Center Technologies Card Fraud Specialist reviewsAdvanced Call Center Technologies review