Pros
Having a good team of coordinators that understand what you're going through. Its a good job to gain experience because you learn about all the bad things this company does so it helps you look for a company that best suits your needs when you're on the job hunt again.
Cons
This place sucks. There is no leadership or sign of acknowledgement on your contribution to success to the organization. Management will throw extra tasks and responsibilities at you without any proper training and no pay raise. They expect you to learn everything on your own and everything is self taught. You have to make decisions on your own even if you feel uncomfortable when you need management to step in. Leadership does not listen to the things you need or feedback you give. They only care about getting more health plans delegated all while ignoring the fact that every department is short staffed. They believe that people are leaving the company because we're in the middle of the pandemic & no one wants to work... when in reality - no one wants to work for a horrible company. I was desperate for a job and ignored all the red flags. This job gave me so much anxiety and stress and I am so happy that I am able to leave this job. They also HELLLLLA underpay their employees and think they can retain their employees with such low pay. Last thing, turnover rate is so high - its not surprising when you see so many people leaving the company.