Promotion - Remote Customer Service Representative Advancial Employee Review

4.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Advancial has great benefits. The culture is nice. They have several events throughout the year for employees. Pay is competitive.

Cons

There is not alot of room for movement or promotion. Anytime a position comes open they don't properly handle internal employees applications and during interview process tell you upfront they want to hire external. This causes under trained employees in back office and frontline employees left stuck in the same position.

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Advancial Response
1y
Thank you for the feedback! We strive to provide the best experience for our employees. Please reach out to us directly so we can address your concerns and make things right.

Explore other reviews about Advancial

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: Supportive culture, strong teamwork, welcoming environment, opportunities for growth, great sense of community.

Cons

Cons: None that have significantly impacted my experience during my first year.

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Advancial Response
1mo
We are very happy to hear that you are having a great experience here. Thank you for being part of our great culture.
1.0
Jul 15, 2026
Anonymous freelancer
Recommend
CEO approval
Business Outlook

Pros

Was a good salary and benefits.

Cons

Very unprofessional and very sloppy interview and candidate experience

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Advancial Response
1d
Thank you for sharing your experience. We're sorry the interview process didn't meet your expectations—clear communication and respect for candidates' time are important to us. Leadership has already been informed of your feedback, and we're taking steps to improve. We appreciate you letting us know.
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