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Advantage Solutions

Engaged Employer

Sam's Club Members Attitude And Advantage Sales and Marketing Response To Members Rudeness - Anonymous employee Advantage Solutions Employee Review

4.0
Apr 15, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part is the local Supervisor support to ASM employees

Cons

About 90% of the Sam's Club Members are great. The other 10% are rude, rude, demanding and as a demo person we have no recourse. They are demanding and inductive and ASM does not give a demo employee a recourse to deal with them. Members can cuss at you, accuse you and wish to report you to managers. Yet, as a demo person you have to accept this Members steal product, abuse the number of demo bites they take and you are told you have to let the members have as many demo bites as they like. The sign says "Taste And Tips" and the reality is far from the truth. Do demo employes have to take the verbal abuse over a "bite?" ASM says yes. OMG. Forgive me. Abusive members and ASM has no policy in place to protect the demo employee?

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Pros

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Cons

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1.0
Jun 3, 2026
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CEO approval
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Pros

There are pockets of talent and smarts on the creative side of the business, and I absolutely adored my immediate coworkers and my manager.

Cons

Senior leadership is an absolute mess. They will get us all together for these pep rallies, demand we “AMP IT UP”, then turn around and screw us mercilessly when it comes to raises, bonuses and job security. There is also quite a bit of platonic nepotism happening on the creative end of the business, with people who lend no real value to the work sitting at the very top of the creative pyramid solely because of their relationship to senior leaders. These people are being carried on the shoulders of their creative directors and ACDs, who are all criminally underpaid and under appreciated. With round after round of layoffs, no new wins, and leaders who demand high energy, long hours, and good attitudes at all times, I would strongly advise creatives to steer clear of this train wreck of an agency.

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