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Advantage Solutions

Engaged Employer

the teams are good / management sucks - Customer Service Representative Advantage Solutions Employee Review

4.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

management over team is very helpful, very understanding.

Cons

leading management never responds, unless you ask other people to get involved, doesn't do what they say they will. Not easy to move within the company, managers have to get involved, and manager doesn't respond.

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Advantage Solutions Response
2y
Thank you for sharing your experience and leaving a 4-star review! We’re working to create a workplace where everyone can succeed, and we know that starts with our leaders. We still have room to improve but we are committed to ensuring our managers are equipped with the tools they need to be the leaders our teammates deserve.

Explore other reviews about Advantage Solutions

5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

good place Good leaders Well run

Cons

Might take a while to get things going

1
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There are pockets of talent and smarts on the creative side of the business, and I absolutely adored my immediate coworkers and my manager.

Cons

Senior leadership is an absolute mess. They will get us all together for these pep rallies, demand we “AMP IT UP”, then turn around and screw us mercilessly when it comes to raises, bonuses and job security. There is also quite a bit of platonic nepotism happening on the creative end of the business, with people who lend no real value to the work sitting at the very top of the creative pyramid solely because of their relationship to senior leaders. These people are being carried on the shoulders of their creative directors and ACDs, who are all criminally underpaid and under appreciated. With round after round of layoffs, no new wins, and leaders who demand high energy, long hours, and good attitudes at all times, I would strongly advise creatives to steer clear of this train wreck of an agency.

1
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