Decent pay but challenging swing shift schedule - Patient Access Representative AdventHealth Corporate Employee Review

Good company, I have great co-workers

Sometime patients can be difficult

Benefits only with stable company and IRA match. Provide equipment for work

As Home health employee they put physical therapists in charge of scheduling and PTA are always 3 Rd inline for scheduling decisions after Physical therapist and then supervisors. Yep they preach about losing money and high cost per visit. As PTA you get the enormous inconsistent area different than what was told at hire. The EPIC documentation system is probably the worst I've ever used for documenting in my 5 companies worked with in Home Health setting. EPIC is very NOT STREAMLINED OR NON USER FRIENDLY. UPPER LEVEL MANAGEMENT DOES NOT GET FEEDBACK FROM FIELD USERS CLINICIANS FOR OPPORTUNITIES TO IMPROVE DOCUMENTATION PROGRAM. The computer provided still works off 4G network sadly with 18-22 pages to load for treatment visit to. No bonus opportunity for PTAs to see more visits or PTs to do more start of care/ SOC. WEAK IN RETAINING PATIENTS FROM HOSPITAL FOR HOME CARE.