Bougie management, McDonald's facility - Care Manager/CNA Aegis Living Employee Review

It costs a resident between 15 and 18 thousand dollars a month to live here, and that doesn't include specific care items which are billed whether they are provided or not. They get incorrect meals and have to wait up to 20 minutes to have their buttons answered. They don't get the 24 hours nursing even though they pay for it, and they don't get adequate hygiene because the staff is stretched so thin. Since I've been here, for each two resident that moves in, one or two leave because their needs aren't being met. The levels of neglect due to understaffing are ridiculous. It's really not the care staff fault, everybody is running around all day trying to take care of the residents but there are not enough caregivers. The residents are very understanding but they shouldn't have to be, especially since they pay over 150,000 a year to live here. The previous review was right, we don't want any more "conversations" with management, we want you to do better for the residents and employees. No more insulting raises of less than 50 cents, especially in a pandemic year. Stop taking staff out of community to open new buildings while your current buildings go downhill.