1.0
Jul 15, 2026
Former employee
Frisco, TX
Recommend
CEO approval
Business Outlook
Pros
The facility had adequate therapy equipment.
Cons
• Scheduling was consistently chaotic and poorly managed • No standardized treatment protocols existed across the organization, causing therapists to approach the same conditions in completely different ways • Decision makers constantly changed direction without explanation or clear guidance • Communication between departments was ineffective, ignored, or nonexistent when attempts were made • The same operational failures repeated every single week with no meaningful resolution • The organization lacked accountability, had no reliable measures for patient outcomes or staff performance, and relied on constant crisis response instead of prevention