Just Say No - Customer Service AeroGrow Employee Review

2.0
Nov 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Cool products with freebies on occasion.

Cons

Inconsistent management across the board, expensive and expensive to use benefits with the company not picking up part of the tab like other companies. Open working space meaning you're practically in the lap of the person next to you and lots of noise that customers can hear. Inexperienced management is a big problem.

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AeroGrow Response
6y
Dear Former Employee,I am sorry to hear that this was your experience. The vast majority of feedback on our benefits has been exceptionally high, and we have worked hard to help all teams feel equally valued, but I understand that things impact people in different ways. If at any point you wish to talk more, please feel free to reach out to me, and I'd be happy to talk further.Thanks,Jessica (HR)

Explore other reviews about AeroGrow

5.0
Sep 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Was small, and very accessible as far as the whole company, departments, CEO, and direct communication.

Cons

Very little. We got bought by Scotts Miracle Gro and got pushed out due to Covid Policies.

4.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Helpful team, supportive management and training process, straight-forward set of tasks

Cons

Repetitive work (con to me - depends on your work style), feeling of being micromanaged

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