You Will Be Overworked & Underpaid - Account Service Affinitiv Employee Review

2.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Collaborating with the other creative departments is the best part of working at Affinitiv. The art, copy, social media and video team members have an amazing attitude, work ethic and creative mind.

Cons

Working in Account Service means you will be working multiple positions in one. You will be constantly overworked and underpaid. There is NO work life balance and all departments are burnt out. I left mainly due lack of communication from upper management and bonuses. I was told by upper management that there would have been a bonus for me that was earned from 2021, but I was unable to receive it because I was leaving 2 weeks prior to bonuses being delivered. I was also told by upper management that bonus structures and details are not discussed with employees because this money is put to the side over time and would be used if there was another layoff due to Covid similar to 2020. Also, some senior AEs are put into their position with the lack of knowledge of how to do their job and were part of the company many years ago. They are unable to help or assist you but still get paid the major bucks. This is unfair to the other senior AEs that have to pick up the slack for the lazy and useless ones.

Explore other reviews about Affinitiv

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I worked at Affinitiv for nearly four years and truly enjoyed my time there. I originally supported two teams under the leadership of Kyle Dimitris and Candice Pifer before being full time under Candice with the Connectiv Prospect team. Candice was an exceptional manager, she genuinely cared about our team not only as employees, but as individuals. She made an effort to connect with me on a personal level, which made me feel valued and supported throughout my time at the company. Her transparency and honesty fostered trust, and during periods of uncertainty, she provided a strong sense of stability and reassurance. Our new CEO, Sharon, also made a positive impact by holding monthly company-wide meetings. These regular updates helped me feel more informed, confident, and secure in my role compared to previous leadership. I appreciated her openness and willingness to share insights about the direction of the company. Overall, Affinitiv is a great place to work, and I am grateful for the experience. I thoroughly enjoyed my time there.

Cons

Affinitiv could improve its compensation structure. When compared to similar roles at other companies, salaries are not always competitive. Additionally, the PTO policy could be enhanced by allowing unused days to roll over, which would provide employees with greater flexibility and work-life balance. I also think they need to improve on their maternity leave policy. They only provide "maternity leave" through short-term disability and you do not receive full pay for the 8 weeks they give you.

1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros I can think of---this company doesn't even deserve a one-star rating!

Cons

There have been more than four mergers since I worked there in early 2000---from Autobytel to One Command to Auto Loop. Every merge was worse than the one before. The workload in the graphic department was abusive and never-ending. Work kept coming beginning Sunday afternoon and during weekdays I had to stay in the office for more than 12 hours. Management kept checking on me to make sure I had work every single minute. Never had time to go out to lunch and never had downtime. I was so busy that sometimes I didn't even have time to go to the restroom! To save money, they didn't even hire a coworker to work with me so I could never take any vacation or sick day. I WAS WORKING THE WORKLOAD OF FIVE TO SIX PEOPLE BUT NEVER GOT A SALARY RAISE. Can you believe that!!! The workload was brutally overwhelming and I was extremely stressful and I had TMJ (jaw) infection from this job. The job duties occupied all my times and I didn't get a chance to go for treatment but only on the weekend. This job is physically and mentally dreadful and it gives you no life and work balance!

2
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