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Affinity Plus Federal Credit Union

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Overwhelming expectations, management lacking - Member Advisor Affinity Plus Federal Credit Union Employee Review

2.0
May 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Allowed latitude to make decisions in the best interest of the members Start learning to do mortgages immediately

Cons

Badly managed. The branch manager was recalled to corporate right after I was hired (supposedly because of our branch's high turnover rate and in poor management in general), but after 5 months without a manager and still no one to fill the spot, they sent the same manager back. Stressful. There is no limit to the work that can be put on your plate. You can learn to do mortgages in a few months, but they take TIME to work on. You cannot take time away from members to work on your existing commitments. The complaint I heard most often from members was that member advisors didn't call them back. By the end, I realized the problem wasn't lazy MA's, but that there just is simply not enough to time to follow up. Compensation. I was paid under $15/hr even though I had just received a BA in economics and had over a year of office experience. This was simply insufficient pay to be originating, processing, underwriting, and closing mortgages in addition to being required to bend over backwards to fulfill responsibilities passed out by management.

Explore other reviews about Affinity Plus Federal Credit Union

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome culture and committed employees. Caring.

Cons

At times some members can be a bit grumpy

3.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are some of the best you can get. Lots of time off and paid holidays.

Cons

Member Advisors do so much more work than what they get paid for and what is in the job description. Branch Managers are stuck in middle management and many operate several branches at a time. It's impossible to do a good job. Constantly pulled in every direction and having to pivot all the time. The goal posts keep moving. The leaders who run the branch network are overwhelmed and snappy. C-suite executives do not care about employees or what's going on. If you are going to work here, work back office and I would highly advise not going for leadership unless you are assured one branch.

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