Affirm is great but do not join CUSTOMER OPS - Anonymous employee Affirm Employee Review

4.0
Oct 3, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Affirm is a great organization with good benefits, people team puts a lot of care into the employee wellbeing. ERG and CG's are the best part of Affirm. Product has a lot of potential and definitely cares about the customers

Cons

Customer Operations leadership needs to realize the damage that has been made to the org. Majority of the employees on the org are unhappy with the senior leadership, there is no clear path for development. Few leaders on the org are rude and arrogant to their direct reports and still get away with it, feedback means nothing to them as there is no action even after multiple employees were impacted.

Explore other reviews about Affirm

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great mission,

Cons

Upward mobility becomes limited for director+

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance on most teams

Cons

Career stagnation. You will work with some very mediocre "senior" ICs

See reviews by: Helpful|Rating|Date|All