Good Potential - Customer Service Lead Affirm Employee Review

3.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, stipends, no premium for healthcare, unlimited PTO, MacBooks, company away days, great team culture.

Cons

lack of transparency, constant fear of lay-offs, workers spread thin, unreliable data required to perform job.

Explore other reviews about Affirm

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great mission,

Cons

Upward mobility becomes limited for director+

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Affirm has a lot of talented engineers and high impact, interesting products to work on. The company is remote first and I traveled abroad for a few weeks a year while working.

Cons

Most of the projects were under tight deadlines which put a lot of stress on the engineers. Management didn't really understand what was required of engineers for many of the projects which made it difficult for them to communicate the team's needs upward. My team was short staffed for senior and staff engineers so techincal leadership was also lacking.

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