The bonuses were very nice. - Customer Service Specialist II Aflac Employee Review

3.0
Apr 4, 2017
Recommend
CEO approval
Business Outlook

Pros

We were paid pretty well for the work we were doing. Our annual bonuses were great! Heavy focus on diversity.

Cons

Being on the phone all day is kind of like jail. Pre-scheduled breaks and lunch times. An adult should be able to choose when they eat lunch. Sometimes they scheduled your lunch after you'd only been at your shift for an hour or two. Then you are stuck at your desk the rest of the day. Getting time off can be a hassle. It's determined by a computer, not your supervisor. Very little to no advancement opportunities.

Explore other reviews about Aflac

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and even better benefits

Cons

Not much room for career growth

5.0
Dec 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

Cons

No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

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