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      Aflac

      Engaged Employer

      Aflac reviews

      Call center - Customer Service Representative Aflac Employee Review

      3.0
      Jun 24, 2019
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do offer overtime sometimes.

      Cons

      Tied down the the phones all day with angry customers and extremely rude agents. They give you things with stipulations on them. “You can have this but you can only use it when they say so.”

      Explore other reviews about Aflac

      5.0
      Jun 27, 2026
      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Small team, interesting work and projects.

      Cons

      Can't think of any cons.

      5.0
      Dec 15, 2015
      Administrator/licensed agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

      Cons

      No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

      289
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