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      Aflac

      Engaged Employer

      Aflac reviews

      Be Careful... - Call Center Customer Service Representative Aflac Employee Review

      2.0
      Sep 26, 2019
      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is awesome! It feels good to tell people you work at AFLAC. Resources for career development.

      Cons

      Call Center is probably the worst place I have ever worked Production trumps a healthy state of mind. 11am-8pm shift - no work life during the week PLUS there is word about Saturday’s being mandatory for some people. High level stress. Not a lot of support. Seems like you have to jump through SEVERAL hoops just to promote within. Coworkers not very friendly-

      Explore other reviews about Aflac

      5.0
      Jun 8, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Build your own business. Equal work, family life.

      Cons

      There is not much I can complain about.

      5.0
      Dec 15, 2015
      Administrator/licensed agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom to be your own boss, trips, bonuses, renewable income (instead of one time commission), career instead of just a job. FORTUNE 500 and a World's most Ethical Company. Great training (at least here in Wyoming) and a family mentality. Great family/work balance.

      Cons

      No base pay, can be a slow start at first, you have to be very organized and self-driven, have to be licensed in life and health to sell insurance (but my management help with the process).

      289
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