Pros
The patients and their families are truly the best part of working here — they make the job meaningful and rewarding. Unfortunately, that’s where the positives end. The organization allows non-clinical managers to make clinical decisions on issues they don’t understand, which leads to poor outcomes and frustration in the field. Many supervisors have little to no experience doing the actual work, leaving staff without the support or guidance they need when challenges arise. The culture is driven by fear and dishonesty, with leadership often brushing aside concerns and failing to follow through on promises. Nurses and staff are consistently overworked with assurances that relief is coming, but it rarely does. Training is almost nonexistent, leaving new hires unprepared and overwhelmed. As a result, patients suffer from a lack of continuity because they rarely see the same nurse twice. High turnover, low morale, and poor communication have made this a difficult place to work. Employee well-being is not prioritized, and the company’s stated values do not align with the day-to-day reality. Anyone considering employment here should go in with open eyes — the patients are wonderful, but the organizational culture and leadership make it an unsustainable and frustrating environment.
Cons
Note: Staff are frequently told to contact HR for support, but doing so often results in retaliation, write-ups, or additional work restrictions rather than meaningful solutions.
