Good Company Many Issues with Senior Management - Manager Agero Employee Review

3.0
Jan 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Small company atmosphere, decent benefits, flexible/casual working environment.

Cons

Standard ineffectual senior management staff that is stuck in the old paradigms attempting to fix the old problems. Managers and directors are promoted based on their ability to fight fires and handle political challenges not based on their abilities to prevent fires or actually accomplish work. They’re good people they just don’t understand that executives aren’t hired because they have all the answers but to find the right people that do. Not a bad place to work but don’t expect to accomplish great things.

Explore other reviews about Agero

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

Cons

You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

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Agero Response
3w
Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
3.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Cons

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Agero Response
3w
Thank you for your feedback. We will share with our leadership team.
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